Seller FAQ

How much does it cost to sell on AhroMart?

It will cost you nothing to sell on AhroMart. Despite the mandatory subscription system in place for all users due to the system's requirements, the subscription fee will be temporarily suspended during the launch phase, granting sellers an exemption. Sellers who subscribe during this period will be permanently relieved of the subscription fee. The announcement of the lifting of this exemption will not impact sellers who subscribed before that specified date.

Does AhroMart take any percentage from sales?

 Yes, AhroMart will take 6% from a successful transaction. The fee is used to cover transaction fee, customer service and other maintenance costs.

What is required to sell on AhroMart?

• Personal info such as name, DOB, etc.

• A valid email address

• Phone number

• Business address or Home address

• A valid government ID

• paypal address

• A valid credit or debit card (It is a Subscription system requirement, you will never be charged on the card if you have subscribed before March 2024 (site lunch phase promo.)

How long does it take to get paid for my sales? 

Please allow 10 days after the product has been received and accepted by the customer.

How is AhroMart difference between other platforms? 

https://ahromart.com/page/blog

https://ahromart.com/page/seller-info

Please have a look at these pages. They should help you understand how ahromart is different then other platforms and its perks. 

How can I contact AhroMart?

You can reach out via our Email - Info@ahromart.com with any questions or concerns. 

How can I customize my store page?

Please visit our Youtube to watch tutorials on differ aspects of customizations.

https://www.youtube.com/channel/UCSu4BjJQsGzcxB6rUbq2yaw

Customer FAQ

When will my purchase be shipped?

AhroMart policy is to have a product shipped within 10 days of the purchase. If it has been more than 10 days, please check the seller's shipping policy. For further assistance please contact the seller via message functionality.

What is the refund policy?

10-days return/refund policy, unless specified otherwise in seller policy.

How can I contact the seller?

AhroMart has an integrated messaging platform that enables seamless communication with sellers directly through the platform. To connect with a seller, simply navigate to their page, where you'll find a message icon located in the top right corner of the page.

Ask us questions at

Info@ahromart.com