Privacy Policy
On our website, we are committed to protecting the privacy and personal information of our users. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information that we may collect from you when you use our website.
Information We Collect: AhroMart may collect personal information from you when you register with us, place an order, subscribe to our newsletter, respond to a survey or fill out a form. The personal information we collect may include your name, email address, postal address, phone number, and payment information.
Use of Information: We may use the personal information we collect from you to process your orders, respond to your inquiries, and to send you promotional offers and newsletters. We may also use your personal information to improve our website and services, to personalize your experience, and to provide you with customer support.
Disclosure of Information: We do not sell, trade, or rent your personal information to third parties. However, we may share your personal information with our affiliates, service providers, and business partners who assist us in operating our website and providing you with our products and services. We may also disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights, the rights of our users, or the safety of others.
Security: We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption technology to protect your personal information during transmission and storage.
Cookies: We use cookies and similar technologies to improve your browsing experience and to personalize the content and advertisements that we display to you. You can control cookies through your web browser settings.
Children's Privacy: AhroMart does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use AhroMart Services only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child's parent or guardian.
Changes to this Policy: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
*If you have any questions or concerns about our Privacy Policy, please contact us.*
Customer policies
Welcome to AhroMart We are delighted to have you as a valued customer on our platform. To ensure a positive and secure shopping experience for all users, we have established this Customer Policy. By using our platform as a customer, you agree to comply with the following guidelines and policies:
Account Creation and Security:
1 You must be at least 18 years old to create an account on AhroMart.
2 You are responsible for maintaining the confidentiality of your account credentials, including your username and password.
3 Any activity that occurs under your account is your responsibility, and you should notify us immediately if you suspect any unauthorized use.
Shopping Experience:
1 AhroMart aims to provide a seamless shopping experience for all customers.
2 You are encouraged to explore our platform, discover products, and interact with sellers in a respectful and courteous manner.
Product Information and Purchases:
1 Product listings on AhroMart are provided by individual sellers, and we strive to ensure the accuracy and completeness of the information presented.
2 Before making a purchase, please review product details, specifications, pricing, and any applicable terms and conditions.
3 By placing an order, you are committing to purchase the selected item(s) and abide by the seller's policies and AhroMart’s terms.
Payments and Security:
1 AhroMart employs secure payment gateways to facilitate smooth and safe transactions.
2 You are responsible for providing accurate payment information, and you authorize us to charge the relevant amount for your purchases.
3 Ahromart will assess platform fees for each transaction that is processed in our platform. These fees are implemented to offset the expenses associated with the transaction and other maintenance costs.
Shipping and Delivery:
1 Sellers on AhroMart are responsible for fulfilling orders, shipping, and providing tracking numbers. please see the vendor's shipping policy. Every vendor will have different ways of shipping and it’s their job to fulfill an order shipment.
*AhroMart policy - All orders should be shipped within 10 days of order placement Unless specified on seller’s policy*
2 While we strive to ensure timely deliveries, shipping times may vary depending on your location and the seller's location.
3 In case of any delays or issues with delivery, please reach out to the seller. For more assistance contact our Customer Support team.
Order:
1 Upon delivery, customers are granted a 48-hour window to acknowledge receipt of the product on the order page. Failure to do so within this timeframe will result in automatic acceptance. Should any concerns arise, such as receiving the wrong product or one not as described, kindly reach out to the seller first to address the issue. Post the initial 48 hours, the order payment will be in process for release to the seller.
Cancellation:
1 Each vendor will have their own cancelation policy. Consult with the vendor for cancellation via the message feature. For further assistance contact the AhroMart support team at info@ahromart.com
*AhroMart Policy - Customers may initiate cancellations through the customer portal on the order page, provided that the order has not yet been accepted.*
2 After a cancellation has been processed, the refund will be initiated within 7 business days. Please allow a few additional days for it to appear in your balance.
Returns and Refunds:
1 AhroMart has a return and refund policy in place to protect your interests as a customer. AhroMart offers a 10-day refund policy from the date of product delivery, unless seller specifies otherwise in their policy.
2 If you receive a damaged or defective product, or if the item does not match the description, you may be eligible for a return or refund in accordance with our policy. Consult with the vendor for return and refund. For more help contact our customer support team.
*Return and refund policies of the seller will apply first.*
Prohibited Activities:
1 Any misuse or abuse of the platform, including fraud, harassment, or violation of intellectual property rights, is strictly prohibited.
2 You are expected to use AhroMart for lawful purposes only and not engage in any illegal activities.
Customer Feedback and Reviews:
1 Your feedback and reviews are valuable to us and help improve our platform and the products offered.
2 We encourage honest and constructive feedback, but any inappropriate or malicious content will not be tolerated.
Customer Support:
1 Our Customer Support team is available to assist you with any queries, concerns, or issues you may encounter while using our platform.
2 You can contact our support team through the provided channels, and we will respond to you as promptly as possible.
Email - info@ahromart.com
Phone - first contact through email
Policy Updates:
1 AhroMart reserves the right to update or modify this Customer Policy as needed.
2 Customers will be informed of any policy changes, and it is their responsibility to review and comply with the updated policies.
Thank you for choosing AhroMart for your shopping needs. By continuing to use our platform as a customer, you acknowledge and agree to abide by this Customer Policy and any other policies and guidelines set forth by the platform.
If you have any questions or concerns regarding this policy, please feel free to contact our Customer Support team.
Seller Policies
Welcome to AhroMart We are excited to have you as a seller on our platform. To ensure a smooth and trustworthy shopping experience for all users, we have established this Seller Policy.
Click here to view seller policy
If you have any questions or concerns regarding this policy, please feel free to contact AhroMart Support team.
AhroMart. Inc
NY, United States.
Info@ahromart.com